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Privacy Policy

Who we are

Our website address is: https://tileables.com.
Personal data collection
Comments:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Sharing your data

We do not share your data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Rights over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

If you have any questions or concerns, please contact us on contact@tileables.com. We can also be reached during business hours on +27834070495.

Additional information

How we protect your data:

Your data is only accessible to a select few employees for the purposes of rending the services supplied by this website i.e. fulfilling orders, notifications of order status, and payment/billing processes. Your payment data is not stored by this website, and is used only during the order process by our 3D secure payment partner Payfast.

What data breach procedures we have in place:

Upon notification of any data breaches, we commit to investigating and mitigating the extent of the breach as quickly as possible. This includes bringing down the service if necessary, so that no existing or new users continue to be effected by such breach. Any customers who may be effected by said breach, will be notified as soon as we become aware of the situation.

What automated decision making and/or profiling we do with user data:

We use standard Google Adwords and Analytics in order to promote and understand our user profiles. Not user identifying information is stored by these services, and they are only a means of gathering knowledge on the profiles of individuals who are interested in our products/services.